Find history, export traces and set preferences

Use recorded history to understand a work decision

Search for the relevant history or trace and choose the export scope needed to review what changed.

Search history; Request trace download Download package; Save preferences

Roles, playbooks and a practical launch plan for your team.

Request a trace export from the permitted scope. Native local-prototype trace export control; no live export delivery is asserted.
SkillSmith · Request a trace export from the permitted scope

Request a trace export from the permitted scope

Pay only when you see results
Pay only when you see results

Agree the outcome for your first workflow with our team.

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VerizonKeysightAmerican EagleUC Berkeley
“SkillSmith has always been very professional and responsive throughout the entire process and an absolute pleasure to work with.”

Paul HildebrandDirector of HSE/DOT, Jones Power

Find history, export traces and set preferences

Which history or trace belongs to the decision being reviewed?

Start with search and export scope. This method makes action records, trace package and preferences available within its permitted scope.

WORKED DECISION

Retrieve the trace behind the current status

Decision pointInformation to useResponsible next step
Inputs to reviewSearch and Export scopeSearch history.
Method actionNotifications, Density, Text size and Menu orderRequest trace download and Download package.
Result to inspectAction records, Trace package and PreferencesInspect the available result within the permitted scope.
Review the selected material, this occurrence's response and any conditional follow-up.

Connected work across your team

Find history, export traces and set preferences

Start with search and export scope. The steps below show the actions and information available for this method.

Employee own scope; administrator permitted scope

Search history; Request trace download

Start with search and export scope. Search history and Request trace download.

  • Search
  • Export scope

The difference in your team’s day

Accessible participation

BeforeUseful information is difficult to return to in the working view.

With SkillSmithSet text size, density and menu order for a readable working view while reviewing the permitted history and trace records.

Traceable decisions and changes

BeforeThe current status hides which response or version came before it.

With SkillSmithReturn to the recorded action history or permitted trace for the work being reviewed.

Audit evidence that can be retrieved

BeforeA reviewer has to reconstruct activity from separate records.

With SkillSmithFind activity history and request a trace export for the relevant scope.

Connected information and agent support

The materials that make this method usable

Keep the relevant material available at the point it is used. The resource choices below support different parts of the work.

Your work context

Information to use

Search, Export scope, Notifications, Density, Text size and Menu order.

Source context

A result to inspect

Action records, Trace package and Preferences.

Reviewed response
SkillSmith

We bring the relevant
context into your work

InputsProduct method
Inspect the result

Find history, export traces and set preferences

  • The job context
  • Your approved instructions
  • A clear response
Available to the right team member

Find history, export traces and set preferences

Records or workspace preferences are needed

Action records, Trace package and Preferences.

Cover of the SkillSmith product sheet

Keep the conversation moving

Take the method into your team's discussion

Use the product sheet to review the roles, materials, workflow and setup choices together.

  • The full working method and the focused decision
  • Responsibilities and useful materials
  • A practical starting plan

PDF · 6 pages

Our delivery approach

Set up a useful first example

Start with the materials and people you already have. We help make the setup choices explicit before your team uses the method.

  1. 01

    Choose the working inputs

    Review search, export scope, notifications, density, text size and menu order.

    What we prepare togetherThe inputs and scope for this method are clear.

  2. 02

    Agree who will use the method

    Confirm the relevant people and their permitted scope: Employee own scope; administrator permitted scope.

    What we prepare togetherPeople use the method within the agreed responsibility and access.

  3. 03

    Try the useful actions

    Search history, Request trace download, Download package and Save preferences.

    What we prepare togetherThe permitted record or preference can be retrieved.

Talk with our team

We are here to help

Bring us the work your team wants to improve. We’ll walk through your instructions, responsibilities and review criteria, then show how our platform can support that work.

Bring your work; we help prepare the method

We work with your team to organize the source material, responsibilities and review choices. Start with one useful example, then carry the agreed method into everyday work.

Your materialUse the instructions, forms and references your team already maintains.

Practical preparationConnect the material to the people and responses needed for the method.

A useful walkthroughTry the ordinary route and the point where your team needs a different decision.

Rohit Singh

Rohit Singh

VP of Strategic Partnerships

Connecting your workflows with the systems and partners you rely on.

Brent Jackson

Brent Jackson

Director of Customer Success

Helping your team turn procedures into practical learning and task completion.

Your questions

Prepare the method for your team

What can we inspect after using this method?

The method provides action records, trace package and preferences. The permitted record or preference can be retrieved.

Who uses this method?

The permitted roles are Employee own scope; administrator permitted scope. Confirm the people and their access for the selected example.

Which choices do we need to make first?

Review search, export scope, notifications, density, text size and menu order. Use those choices to prepare the first example and its permitted scope.

Which history or trace belongs to the decision being reviewed?

A current status alone does not explain what changed; retrieve the relevant history instead of reconstructing a sequence from memory.

Plan a useful first walkthrough

See it with your team’s work

Bring one real example and the information needed for this method. We will walk through its actions, result and permitted scope.

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