Quality beyond automation counts
BeforeAutomation activity is used as a substitute for assessed quality.
With SkillSmithUse Real Metric to inspect change accuracy, process adherence, human review and understanding checks separately.
Inspect outcome quality and effort
Review observed events, independent assessments, process evidence and human effort together to understand both automation activity and the work requiring review.
Inspect quality and unknowns Open evidence Review follow-up
Roles, playbooks and a practical launch plan for your team.

Separate assessed correctness from review needs

Agree the outcome for your first workflow with our team.
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“SkillSmith has always been very professional and responsive throughout the entire process and an absolute pleasure to work with.”
Paul HildebrandDirector of HSE/DOT, Jones Power
Inspect outcome quality and effort
Start with observed events and independent assessments. This method makes measured views, evidence and review or understanding tasks available within its permitted scope.
WORKED DECISION
| Decision point | Information to use | Responsible next step |
|---|---|---|
| Inputs to review | Observed events and Independent assessments | Inspect quality and unknowns. |
| Method action | Process evidence and Human effort | Open evidence and Review follow-up. |
| Result to inspect | Measured views, Evidence and Review or understanding tasks | Inspect the available result within the permitted scope. |
Connected work across your team
Start with observed events and independent assessments. The steps below show the actions and information available for this method.
Authorized reporting viewer; administrator configures
Start with observed events and independent assessments. Inspect quality and unknowns.
Authorized reporting viewer; administrator configures
Open evidence with process evidence and human effort in view.
Authorized reporting viewer; administrator configures
Review follow-up. The result includes measured views, evidence and review or understanding tasks.
BeforeAutomation activity is used as a substitute for assessed quality.
With SkillSmithUse Real Metric to inspect change accuracy, process adherence, human review and understanding checks separately.
BeforeReview and correction effort disappear from the improvement discussion.
With SkillSmithConsider review and correction work alongside automated activity.
BeforeMissing information is read as a confirmed result.
With SkillSmithInspect supporting records and distinguish missing evidence from a confirmed outcome.
Connected information and agent support
Keep the relevant material available at the point it is used. The resource choices below support different parts of the work.
Your work context
Observed events, Independent assessments, Process evidence and Human effort.
Measured views, Evidence and Review or understanding tasks.

We bring the relevant
context into your work
Inspect outcome quality and effort
Measured views, Evidence and Review or understanding tasks.
Our delivery approach
Start with the materials and people you already have. We help make the setup choices explicit before your team uses the method.
Review observed events, independent assessments, process evidence and human effort.
What we prepare togetherThe inputs and scope for this method are clear.
Confirm the relevant people and their permitted scope: Authorized reporting viewer; administrator configures.
What we prepare togetherPeople use the method within the agreed responsibility and access.
Inspect quality and unknowns, Open evidence and Review follow-up.
What we prepare togetherThe result basis and unresolved assessment are visible.
Talk with our team
Bring us the work your team wants to improve. We’ll walk through your instructions, responsibilities and review criteria, then show how our platform can support that work.
We work with your team to organize the source material, responsibilities and review choices. Start with one useful example, then carry the agreed method into everyday work.
Your materialUse the instructions, forms and references your team already maintains.
Practical preparationConnect the material to the people and responses needed for the method.
A useful walkthroughTry the ordinary route and the point where your team needs a different decision.

VP of Strategic Partnerships
Connecting your workflows with the systems and partners you rely on.

Director of Customer Success
Helping your team turn procedures into practical learning and task completion.
Your questions
The method provides measured views, evidence and review or understanding tasks. The result basis and unresolved assessment are visible.
The permitted roles are Authorized reporting viewer; administrator configures. Confirm the people and their access for the selected example.
Review observed events, independent assessments, process evidence and human effort. Use those choices to prepare the first example and its permitted scope.
The activity is automated but its output has not been assessed; keep assessment unknown and the remaining review effort visible.