Human judgment at the right point
BeforeA suggested message is treated as a decision to send it.
With SkillSmithReview the private draft and direct recipient, edit the wording, then choose whether to send.
Prepare a private appreciation suggestion
Review the contribution, recipient and private draft, then edit, send or decline the message according to what you want to recognize.
Inspect suggestion Edit message Explicitly send or decline
Roles, playbooks and a practical launch plan for your team.

Keep recognition connected to the recorded contribution

Agree the outcome for your first workflow with our team.
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“SkillSmith has always been very professional and responsive throughout the entire process and an absolute pleasure to work with.”
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Prepare a private appreciation suggestion
Start with contribution and recipient. This method makes human-chosen message and suggestion history available within its permitted scope.
WORKED DECISION
| Decision point | Information to use | Responsible next step |
|---|---|---|
| Inputs to review | Contribution and Recipient | Inspect suggestion. |
| Method action | Private suggestion and Message draft | Edit message and Explicitly send or decline. |
| Result to inspect | Human-chosen message and Suggestion history | Inspect the available result within the permitted scope. |
Connected work across your team
Start with contribution and recipient. The steps below show the actions and information available for this method.
Permitted sender
Start with contribution and recipient. Inspect suggestion.
Permitted sender
Edit message with private suggestion and message draft in view.
Permitted sender
Explicitly send or decline. The result includes human-chosen message and suggestion history.
BeforeA suggested message is treated as a decision to send it.
With SkillSmithReview the private draft and direct recipient, edit the wording, then choose whether to send.
BeforeThe draft wording or its intended audience is accepted without checking the contribution.
With SkillSmithKeep appreciation specific to the recorded contribution and choose the wording for its intended recipient.
Connected information and agent support
Keep the relevant material available at the point it is used. The resource choices below support different parts of the work.
Your work context
Contribution, Recipient, Private suggestion and Message draft.
Human-chosen message and Suggestion history.

We bring the relevant
context into your work
Prepare a private appreciation suggestion
Human-chosen message and Suggestion history.
Appreciation
A person chooses whether to send.
Our delivery approach
Start with the materials and people you already have. We help make the setup choices explicit before your team uses the method.
Review contribution, recipient, private suggestion and message draft.
What we prepare togetherThe inputs and scope for this method are clear.
Confirm the relevant people and their permitted scope: Permitted sender.
What we prepare togetherPeople use the method within the agreed responsibility and access.
Inspect suggestion, Edit message and Explicitly send or decline.
What we prepare togetherA person chooses whether to send.
Talk with our team
Bring us the work your team wants to improve. We’ll walk through your instructions, responsibilities and review criteria, then show how our platform can support that work.
We work with your team to organize the source material, responsibilities and review choices. Start with one useful example, then carry the agreed method into everyday work.
Your materialUse the instructions, forms and references your team already maintains.
Practical preparationConnect the material to the people and responses needed for the method.
A useful walkthroughTry the ordinary route and the point where your team needs a different decision.

VP of Strategic Partnerships
Connecting your workflows with the systems and partners you rely on.

Director of Customer Success
Helping your team turn procedures into practical learning and task completion.
Your questions
The method provides human-chosen message and suggestion history. A person chooses whether to send.
The permitted roles are Permitted sender. Confirm the people and their access for the selected example.
Review contribution, recipient, private suggestion and message draft. Use those choices to prepare the first example and its permitted scope.
The suggested message overstates the contribution; edit it or decline to send, with the final communication remaining the person's choice.