Roles, playbooks and a practical launch plan for your team.
SkillSmith · Keep the helper request and colleague comments together
Keep the helper request and colleague comments together
Pay only when you see results
Agree the outcome for your first workflow with our team.
Trusted by leading organizations
“SkillSmith has always been very professional and responsive throughout the entire process and an absolute pleasure to work with.”
Paul HildebrandDirector of HSE/DOT, Jones Power
Find evidence for an operating question
Which references support the answer, and what is still unknown or contradictory?
Start with question and sources. This method makes answer with references and helper history available within its permitted scope.
WORKED DECISION
Inspect the references behind the conflict
Decision point
Information to use
Responsible next step
Inputs to review
Question and Sources
Ask question.
Method action
Access scope and Instructions
Inspect evidence and Read known, unknown or conflicting results.
Result to inspect
Answer with references and Helper history
Inspect the available result within the permitted scope.
Review the selected material, this occurrence's response and any conditional follow-up.
Connected work across your team
Find evidence for an operating question
Start with question and sources. The steps below show the actions and information available for this method.
Workspace administrator
Ask question
Start with question and sources. Ask question.
Question
Sources
Workspace administrator
Inspect evidence
Inspect evidence with access scope and instructions in view.
Access scope
Instructions
Workspace administrator
Read known, unknown or conflicting results
Read known, unknown or conflicting results. The result includes answer with references and helper history.
Answer with references
Helper history
The difference in your team’s day
Find useful opportunities in existing work
BeforeAvailable opportunities stay hidden among the existing records.
With SkillSmithAsk which mentoring sessions have recorded places available. Inspect the linked capacity and booking records, then check the remaining availability questions before deciding the next action.
Support for unfamiliar situations
BeforeAn answer is read without the records and unknowns that qualify it.
With SkillSmithRead the answer with its cited records, known results and unresolved or conflicting information.
Traceable decisions and changes
BeforeThe current status hides which response or version came before it.
With SkillSmithFollow work history, resource versions and recorded decisions.
Connected information and agent support
The materials that make this method usable
Keep the relevant material available at the point it is used. The resource choices below support different parts of the work.
Your work context
Information to use
Question, Sources, Access scope and Instructions.
Source context
A result to inspect
Answer with references and Helper history.
Reviewed response
We bring the relevant context into your work
InputsProduct method
Inspect the result
Find evidence for an operating question
The job context
Your approved instructions
A clear response
Available to the right team member
Find evidence for an operating question
A question needs information across records
Answer with references and Helper history.
Evidence Collector
“Which references support the answer, and what is still unknown or contradictory?”
The reader can inspect the answer basis.
Keep the conversation moving
Take the method into your team's discussion
Use the product sheet to review the roles, materials, workflow and setup choices together.
Start with the materials and people you already have. We help make the setup choices explicit before your team uses the method.
01
Choose the working inputs
Review question, sources, access scope and instructions.
What we prepare togetherThe inputs and scope for this method are clear.
02
Agree who will use the method
Confirm the relevant people and their permitted scope: Workspace administrator.
What we prepare togetherPeople use the method within the agreed responsibility and access.
03
Try the useful actions
Ask question, Inspect evidence and Read known, unknown or conflicting results.
What we prepare togetherThe reader can inspect the answer basis.
Talk with our team
We are here to help
Bring us the work your team wants to improve. We’ll walk through your instructions, responsibilities and review criteria, then show how our platform can support that work.
Bring your work; we help prepare the method
We work with your team to organize the source material, responsibilities and review choices. Start with one useful example, then carry the agreed method into everyday work.
Your materialUse the instructions, forms and references your team already maintains.
Practical preparationConnect the material to the people and responses needed for the method.
A useful walkthroughTry the ordinary route and the point where your team needs a different decision.
Rohit Singh
VP of Strategic Partnerships
Connecting your workflows with the systems and partners you rely on.
Brent Jackson
Director of Customer Success
Helping your team turn procedures into practical learning and task completion.
Your questions
Prepare the method for your team
What can we inspect after using this method?
The method provides answer with references and helper history. The reader can inspect the answer basis.
Who uses this method?
The permitted roles are Workspace administrator. Confirm the people and their access for the selected example.
Which choices do we need to make first?
Review question, sources, access scope and instructions. Use those choices to prepare the first example and its permitted scope.
Which references support the answer, and what is still unknown or contradictory?
The helper finds conflicting records; retain that conflict and inspect the references instead of treating the generated answer as settled fact.