Feedback that changes the method
BeforeReported feedback never reaches the shared resource revision.
With SkillSmithUse reported issues and reviewed resource changes to update the shared method.
Build and review reusable resources
Give reusable work instructions a clear owner and draft
Create or upload the resource content, choose its type and owner, and identify collaborators before the draft goes to review.
Create or upload; Edit Comment; Request review Publish version
Roles, playbooks and a practical launch plan for your team.
Keep the current instruction readable beside the work
Pay only when you see results
Agree the outcome for your first workflow with our team.
Trusted by leading organizations
“SkillSmith has always been very professional and responsive throughout the entire process and an absolute pleasure to work with.”
Paul HildebrandDirector of HSE/DOT, Jones Power
Build and review reusable resources
What does the instruction author need to put into the reusable resource before review?
Start with resource type and content. This method makes working resource, comments and published version and history available within its permitted scope.
WORKED DECISION
Review the proposed method in its draft
| Decision point | Information to use | Responsible next step |
|---|---|---|
| Inputs to review | Resource type and Content | Create or upload. |
| Method action | Owner and Collaborators | Edit and Comment. |
| Result to inspect | Working resource, Comments and Published version and history | Inspect the available result within the permitted scope. |
Connected work across your team
Build and review reusable resources
Start with resource type and content. The steps below show the actions and information available for this method.
Owner and named collaborators
Create or upload; Edit
Start with resource type and content. Create or upload and Edit.
- Resource type
- Content
Owner and named collaborators
Comment; Request review
Comment and Request review with owner and collaborators in view.
- Owner
- Collaborators
Owner and named collaborators
Publish version
Publish version. The result includes working resource, comments and published version and history.
- Working resource
- Comments
- Published version and history
The difference in your team’s day
Adapt to change without starting over
BeforeA method change loses the meaning of the earlier work.
With SkillSmithReview a new resource or playbook version while retaining the meaning of earlier work.
Traceable decisions and changes
BeforeThe current status hides which response or version came before it.
With SkillSmithFollow work history, resource versions and recorded decisions.
Connected information and agent support
The materials that make this method usable
Keep the relevant material available at the point it is used. The resource choices below support different parts of the work.
Your work context
Information to use
Resource type, Content, Owner and Collaborators.
A result to inspect
Working resource, Comments and Published version and history.
We bring the relevant
context into your work
InputsProduct method
Inspect the result
Build and review reusable resources
- The job context
- Your approved instructions
- A clear response
Available to the right team member
Build and review reusable resources
Content is created or revised
Working resource, Comments and Published version and history.
Keep the conversation moving
Take the method into your team's discussion
Use the product sheet to review the roles, materials, workflow and setup choices together.
- The full working method and the focused decision
- Responsibilities and useful materials
- A practical starting plan
PDF · 6 pages
Our delivery approach
Set up a useful first example
Start with the materials and people you already have. We help make the setup choices explicit before your team uses the method.
- 01
Choose the working inputs
Review resource type, content, owner and collaborators.
What we prepare togetherThe inputs and scope for this method are clear.
- 02
Agree who will use the method
Confirm the relevant people and their permitted scope: Owner and named collaborators.
What we prepare togetherPeople use the method within the agreed responsibility and access.
- 03
Try the useful actions
Create or upload, Edit, Comment, Request review and Publish version.
What we prepare togetherThe resource version is published for permitted use.
Talk with our team
We are here to help
Bring us the work your team wants to improve. We’ll walk through your instructions, responsibilities and review criteria, then show how our platform can support that work.
Bring your work; we help prepare the method
We work with your team to organize the source material, responsibilities and review choices. Start with one useful example, then carry the agreed method into everyday work.
Your materialUse the instructions, forms and references your team already maintains.
Practical preparationConnect the material to the people and responses needed for the method.
A useful walkthroughTry the ordinary route and the point where your team needs a different decision.
Rohit Singh
VP of Strategic Partnerships
Connecting your workflows with the systems and partners you rely on.
Brent Jackson
Director of Customer Success
Helping your team turn procedures into practical learning and task completion.
Your questions
Prepare the method for your team
What can we inspect after using this method?
The method provides working resource, comments and published version and history. The resource version is published for permitted use.
Who uses this method?
The permitted roles are Owner and named collaborators. Confirm the people and their access for the selected example.
Which choices do we need to make first?
Review resource type, content, owner and collaborators. Use those choices to prepare the first example and its permitted scope.
What does the instruction author need to put into the reusable resource before review?
The draft changes a method that is already in use; keep the proposed revision separate from the current published resource.