Evidence and unknowns made visible
BeforeMissing information is read as a confirmed result.
With SkillSmithInspect supporting records and distinguish missing evidence from a confirmed outcome.
Run a team pulse survey and act on it together
Give the pulse survey discussion a clear sharing rule
Use the selected response threshold to decide which results to share, then record one or two actions with owners or mark results withheld.
Answer the pulse Review the results with the team and agree actions Complete an agreed action (when triggered)
Roles, playbooks and a practical launch plan for your team.
Configure work-item, result and observation questions
Pay only when you see results
Agree the outcome for your first workflow with our team.
Trusted by leading organizations
“SkillSmith has always been very professional and responsive throughout the entire process and an absolute pleasure to work with.”
Paul HildebrandDirector of HSE/DOT, Jones Power
Run a team pulse survey and act on it together
Which results can the lead share with the team, and what action follows?
The team lead works from survey. The record makes results shown (only when responses ≥ the threshold) and one or two actions clear to the next person.
WORKED DECISION
Withhold results below the selected threshold
| Decision point | Information to use | Responsible next step |
|---|---|---|
| Working material | Survey | Open the selected material for this occurrence. |
| Recorded response | results shown (only when responses ≥ the threshold), one or two actions and owners — or 'withheld: fewer than the threshold answered' | Save the response with its work context. |
| Review point | one or two actions and owners — or 'withheld: fewer than the threshold answered' | Agree the next action with the person responsible for this decision. |
Connected work across your team
Run a team pulse survey and act on it together
Bring survey into the prepared work. Assigned team member and Team lead each receive the context needed for their part.
Assigned team member
Answer the pulse
Record ratings and one optional comment.
- ratings
- one optional comment
Team lead
Review the results with the team and agree actions
Record results shown (only when responses ≥ the threshold), one or two actions and owners — or 'withheld: fewer than the threshold answered'.
- results shown (only when responses ≥ the threshold)
- one or two actions
- owners — or 'withheld: fewer than the threshold answered'
Team lead
Complete an agreed action
When an action was agreed, record done and told the team.
- done
- told the team
The difference in your team’s day
Quality beyond automation counts
BeforeAutomation activity is used as a substitute for assessed quality.
With SkillSmithUse Real Metric to inspect change accuracy, process adherence, human review and understanding checks separately.
Connected information and agent support
The materials that make this method usable
Keep the relevant material available at the point it is used. The resource choices below support different parts of the work.
Your work context
Survey
The pulse survey: 8–12 original items with plainly described constructs, or a licensed instrument the customer has the right to use (recorded in the resource's rights field).
Guidance
How to run the results conversation.
Report template
Pulse results by team, aggregated with the suppression rule applied.
We bring the relevant
context into your work
ResourcesPlaybooks
My Tasks
Your next task, ready to act on
- The job context
- Your approved instructions
- A clear response
Available to the right team member
Keep the conversation moving
Take the method into your team's discussion
Use the product sheet to review the roles, materials, workflow and setup choices together.
- The full working method and the focused decision
- Responsibilities and useful materials
- A practical starting plan
PDF · 6 pages
Our delivery approach
Prepare the first useful playbook
Start with the materials and people you already have. We help make the setup choices explicit before your team uses the method.
- 01
Select the working material
Choose survey from the resources your team uses.
What we prepare togetherThe relevant resources are available for the tasks that use them.
- 02
Agree the responsibilities
Confirm assigned team member and team lead for this method, then choose the people eligible to receive its work.
What we prepare togetherThe method names who contributes, reviews and receives the next work.
- 03
Walk through the selected route
Walk through these conditional steps: “Complete an agreed action”.
What we prepare togetherYour team sees the response and the resulting next step before extending the method.
Talk with our team
We are here to help
Bring us the work your team wants to improve. We’ll walk through your instructions, responsibilities and review criteria, then show how our platform can support that work.
Bring your work; we help prepare the method
We work with your team to organize the source material, responsibilities and review choices. Start with one useful example, then carry the agreed method into everyday work.
Your materialUse the instructions, forms and references your team already maintains.
Practical preparationConnect the material to the people and responses needed for the method.
A useful walkthroughTry the ordinary route and the point where your team needs a different decision.
Rohit Singh
VP of Strategic Partnerships
Connecting your workflows with the systems and partners you rely on.
Brent Jackson
Director of Customer Success
Helping your team turn procedures into practical learning and task completion.
Your questions
Prepare the method for your team
What stays with the recorded response?
The response for this occurrence retains results shown (only when responses ≥ the threshold), one or two actions and owners — or 'withheld: fewer than the threshold answered'. It belongs to the work being reviewed, rather than replacing a different occurrence's record.
Which materials do we need to bring?
Bring survey. We use those choices to prepare the working context, then check that each task opens the material it needs.
How do the conditional steps become part of the method?
The conditional route is used when an action was agreed. Select the variant or respond to the recorded condition before treating that step as required.
What is the outcome for the wider workflow?
Results shared with the team (or withheld below the threshold); actions agreed and done.