Human judgment at the right point
BeforeA completed entry is mistaken for the responsible person's decision.
With SkillSmithGive the receiving colleague the recorded response and agreed criteria for this decision.
Match a mentee with a mentor
Give mentoring requests a clear answer and a practical start
Let the mentor accept or decline with a reason. An accepted request can move into a planned first session and an opened conversation, giving both people a concrete way to begin.
Choose a mentor with open capacity Accept and kick off
Roles, playbooks and a practical launch plan for your team.
Describe a practical learning goal before requesting a mentor
Pay only when you see results
Agree the outcome for your first workflow with our team.
Trusted by leading organizations
“SkillSmith has always been very professional and responsive throughout the entire process and an absolute pleasure to work with.”
Paul HildebrandDirector of HSE/DOT, Jones Power
Match a mentee with a mentor
Has the proposed mentor accepted the relationship and arranged a kickoff?
The receiving colleague works from available sessions and connection request. The record makes accepted / declined with reason and first session planned clear to the next person.
WORKED DECISION
Record the decline so the mentee can choose again
| Decision point | Information to use | Responsible next step |
|---|---|---|
| Working material | Available sessions and Connection request | Open the selected material for this occurrence. |
| Recorded response | accepted / declined with reason, first session planned and conversation opened | Save the response with its work context. |
| Review point | first session planned and conversation opened | Agree the next action with the person responsible for this decision. |
Connected work across your team
Match a mentee with a mentor
Bring available sessions and connection request into the prepared work. Assigned team member and Receiving colleague each receive the context needed for their part.
Assigned team member
Choose a mentor with open capacity
Record mentor chosen from current offers, goal and topic.
- mentor chosen from current offers
- goal
- topic
Receiving colleague
Accept and kick off
Record accepted / declined with reason, first session planned and conversation opened.
- accepted / declined with reason
- first session planned
- conversation opened
The difference in your team’s day
Fair and explainable treatment
BeforePeople cannot see the method or evidence behind a decision.
With SkillSmithMake methods, responsibilities and decision evidence visible for review.
Connected information and agent support
The materials that make this method usable
Keep the relevant material available at the point it is used. The resource choices below support different parts of the work.
Your work context
Available sessions
Mentor availability and capacity — the standing offers, maintained by mentors through the availability flow in Resources.
Connection request
The mentor connection request (goal, topic).
Kickoff
First-session agenda.
We bring the relevant
context into your work
ResourcesPlaybooks
My Tasks
Your next task, ready to act on
- The job context
- Your approved instructions
- A clear response
Available to the right team member
Keep the conversation moving
Take the method into your team's discussion
Use the product sheet to review the roles, materials, workflow and setup choices together.
- The full working method and the focused decision
- Responsibilities and useful materials
- A practical starting plan
PDF · 6 pages
Our delivery approach
Prepare the first useful playbook
Start with the materials and people you already have. We help make the setup choices explicit before your team uses the method.
- 01
Select the working material
Choose available sessions and connection request from the resources your team uses.
What we prepare togetherThe relevant resources are available for the tasks that use them.
- 02
Agree the responsibilities
Confirm assigned team member and receiving colleague for this method, then choose the people eligible to receive its work.
What we prepare togetherThe method names who contributes, reviews and receives the next work.
- 03
Walk through the selected route
Choose the task, eligible recipients and deadline, then walk through the actual response fields.
What we prepare togetherYour team sees the response and the resulting next step before extending the method.
Talk with our team
We are here to help
Bring us the work your team wants to improve. We’ll walk through your instructions, responsibilities and review criteria, then show how our platform can support that work.
Bring your work; we help prepare the method
We work with your team to organize the source material, responsibilities and review choices. Start with one useful example, then carry the agreed method into everyday work.
Your materialUse the instructions, forms and references your team already maintains.
Practical preparationConnect the material to the people and responses needed for the method.
A useful walkthroughTry the ordinary route and the point where your team needs a different decision.
Rohit Singh
VP of Strategic Partnerships
Connecting your workflows with the systems and partners you rely on.
Brent Jackson
Director of Customer Success
Helping your team turn procedures into practical learning and task completion.
Your questions
Prepare the method for your team
What stays with the recorded response?
The response for this occurrence retains accepted / declined with reason, first session planned and conversation opened. It belongs to the work being reviewed, rather than replacing a different occurrence's record.
Which materials do we need to bring?
Bring available sessions and connection request. We use those choices to prepare the working context, then check that each task opens the material it needs.
How do people receive the prepared work?
Select the prepared task and the relevant recipients when assigning work. Making a playbook available to a group and giving a person a task are separate setup choices.
What is the outcome for the wider workflow?
An accepted relationship with a kickoff; a declined request closes as declined and the mentee may choose again.