Learning through real work
BeforePractice, reflection and assessment are disconnected.
With SkillSmithConnect learning and practice to a separate practical assessment and qualification decision.
Verify a practical skill and qualify the person
Use selected criteria to record ratings, the observer, practical or on-the-job setting and outcome. The qualification review can see which requirements were demonstrated and which need further evidence.
Prepare and demonstrate (when selected) Observe and rate against the criteria Decide the qualification and update the skills record
Roles, playbooks and a practical launch plan for your team.

Separate demonstration, observation and qualification decisions

Agree the outcome for your first workflow with our team.
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“SkillSmith has always been very professional and responsive throughout the entire process and an absolute pleasure to work with.”
Paul HildebrandDirector of HSE/DOT, Jones Power
Verify a practical skill and qualify the person
The designated specialist works from criteria and skills. The record makes criteria ratings and observer clear to the next person.
WORKED DECISION
| Decision point | Information to use | Responsible next step |
|---|---|---|
| Working material | Criteria and Skills | Open the selected material for this occurrence. |
| Recorded response | criteria ratings, observer and outcome | Save the response with its work context. |
| Review point | outcome and setting (practical / on the job) | Agree the next action with the person responsible for this decision. |
Connected work across your team
Bring criteria and skills into the prepared work. Assigned team member, Designated specialist and Team lead each receive the context needed for their part.
Assigned team member
When the self-recorded demonstration variant is selected for a simulation, record demonstration record or simulation result.
Designated specialist
Record criteria ratings, observer, outcome and setting (practical / on the job).
Team lead
Record qualified / not yet / conditional, renewal basis (legal, issuer or company policy) and date and skills record updated.
BeforePractice, reflection and assessment are disconnected.
With SkillSmithConnect learning and practice to a separate practical assessment and qualification decision.
BeforeThe person has to leave the work to find its instructions or help.
With SkillSmithOpen the selected resources with the task, and keep a question attached when help is needed.
BeforeThe current status hides which response or version came before it.
With SkillSmithKeep criteria ratings, observer and outcome with the work, with recorded history available for later review.
Connected information and agent support
Keep the relevant material available at the point it is used. The resource choices below support different parts of the work.
Your work context
The observation criteria (forklift practical, LOTO application, crane signals, first-piece check).
The skills catalog and the person's qualifications — the qualification decision proposes one row change.
The procedure being demonstrated.

We bring the relevant
context into your work
Our delivery approach
Start with the materials and people you already have. We help make the setup choices explicit before your team uses the method.
Choose criteria and skills from the resources your team uses.
What we prepare togetherThe relevant resources are available for the tasks that use them.
Confirm assigned team member, designated specialist and team lead for this method, then choose the people eligible to receive its work.
What we prepare togetherThe method names who contributes, reviews and receives the next work.
Walk through these conditional steps: “Prepare and demonstrate”.
What we prepare togetherYour team sees the response and the resulting next step before extending the method.
Talk with our team
Bring us the work your team wants to improve. We’ll walk through your instructions, responsibilities and review criteria, then show how our platform can support that work.
We work with your team to organize the source material, responsibilities and review choices. Start with one useful example, then carry the agreed method into everyday work.
Your materialUse the instructions, forms and references your team already maintains.
Practical preparationConnect the material to the people and responses needed for the method.
A useful walkthroughTry the ordinary route and the point where your team needs a different decision.

VP of Strategic Partnerships
Connecting your workflows with the systems and partners you rely on.

Director of Customer Success
Helping your team turn procedures into practical learning and task completion.
Your questions
The response for this occurrence retains criteria ratings, observer, outcome and setting (practical / on the job). It belongs to the work being reviewed, rather than replacing a different occurrence's record.
Bring criteria and skills. We use those choices to prepare the working context, then check that each task opens the material it needs.
The conditional route is used when the self-recorded demonstration variant is selected for a simulation. Select the variant or respond to the recorded condition before treating that step as required.
Qualification decision recorded with its renewal basis; the skills record updated by the authorized qualifier.