Support for unfamiliar situations
BeforeThe person has to leave the work to find its instructions or help.
With SkillSmithOpen the selected resources with the task, and keep a question attached when help is needed.
Capture or update an asset record
Help the team identify the right asset on the floor
Capture the tag, type, nameplate, location, criticality and photos in the asset record. Distinguishing details help colleagues recognize the equipment the record describes, even when similar assets share an area.
Capture the asset on the floor Accept into the catalog
Roles, playbooks and a practical launch plan for your team.
Share an observation through a published form
Pay only when you see results
Agree the outcome for your first workflow with our team.
Trusted by leading organizations
“SkillSmith has always been very professional and responsive throughout the entire process and an absolute pleasure to work with.”
Paul HildebrandDirector of HSE/DOT, Jones Power
Capture or update an asset record
Which identifying details and location belong to the asset being recorded?
The assigned team member works from record form and reward catalog. The record makes tag and type clear to the next person.
WORKED DECISION
Add the details that distinguish similar assets
| Decision point | Information to use | Responsible next step |
|---|---|---|
| Working material | Record form and Reward catalog | Open the selected material for this occurrence. |
| Recorded response | tag, type and nameplate | Save the response with its work context. |
| Review point | criticality and photos | Agree the next action with the person responsible for this decision. |
Connected work across your team
Capture or update an asset record
Bring record form and reward catalog into the prepared work. Assigned team member and Accountable owner each receive the context needed for their part.
Assigned team member
Capture the asset on the floor
Record tag, type, nameplate, location, criticality and photos.
- tag
- type
- nameplate
- location
- criticality
- photos
Accountable owner
Accept into the catalog
Record accepted / returned and catalog updated.
- accepted / returned
- catalog updated
The difference in your team’s day
Traceable decisions and changes
BeforeThe current status hides which response or version came before it.
With SkillSmithKeep tag, type and nameplate with the work, with recorded history available for later review.
Connected information and agent support
The materials that make this method usable
Keep the relevant material available at the point it is used. The resource choices below support different parts of the work.
Your work context
Record form
The asset record form.
Reward catalog
The asset catalog the record is written into.
Taxonomy
Naming and criticality rules.
We bring the relevant
context into your work
ResourcesPlaybooks
My Tasks
Your next task, ready to act on
- The job context
- Your approved instructions
- A clear response
Available to the right team member
Keep the conversation moving
Take the method into your team's discussion
Use the product sheet to review the roles, materials, workflow and setup choices together.
- The full working method and the focused decision
- Responsibilities and useful materials
- A practical starting plan
PDF · 6 pages
Our delivery approach
Prepare the first useful playbook
Start with the materials and people you already have. We help make the setup choices explicit before your team uses the method.
- 01
Select the working material
Choose record form and reward catalog from the resources your team uses.
What we prepare togetherThe relevant resources are available for the tasks that use them.
- 02
Agree the responsibilities
Confirm assigned team member and accountable owner for this method, then choose the people eligible to receive its work.
What we prepare togetherThe method names who contributes, reviews and receives the next work.
- 03
Walk through the selected route
Choose the task, eligible recipients and deadline, then walk through the actual response fields.
What we prepare togetherYour team sees the response and the resulting next step before extending the method.
Talk with our team
We are here to help
Bring us the work your team wants to improve. We’ll walk through your instructions, responsibilities and review criteria, then show how our platform can support that work.
Bring your work; we help prepare the method
We work with your team to organize the source material, responsibilities and review choices. Start with one useful example, then carry the agreed method into everyday work.
Your materialUse the instructions, forms and references your team already maintains.
Practical preparationConnect the material to the people and responses needed for the method.
A useful walkthroughTry the ordinary route and the point where your team needs a different decision.
Rohit Singh
VP of Strategic Partnerships
Connecting your workflows with the systems and partners you rely on.
Brent Jackson
Director of Customer Success
Helping your team turn procedures into practical learning and task completion.
Your questions
Prepare the method for your team
What stays with the recorded response?
The response for this occurrence retains tag, type, nameplate, location, criticality and photos. It belongs to the work being reviewed, rather than replacing a different occurrence's record.
Which materials do we need to bring?
Bring record form and reward catalog. We use those choices to prepare the working context, then check that each task opens the material it needs.
How do people receive the prepared work?
Select the prepared task and the relevant recipients when assigning work. Making a playbook available to a group and giving a person a task are separate setup choices.
What is the outcome for the wider workflow?
Record accepted with a stable ID; catalog updated.