Human judgment at the right point
BeforeA completed entry is mistaken for the responsible person's decision.
With SkillSmithGive the accountable owner the recorded response and agreed criteria for this decision.
Audit against a standard and close the findings
Turn audit findings into clear responsibilities and decisions
Respond to each finding with an action, owner and due date, or an accepted-risk decision. The audit record gives people a shared view of the response and makes outstanding follow-up easy to identify.
Conduct the audit Review findings and assign corrective actions Implement a corrective action (when triggered) Verify effectiveness and close (when triggered)
Roles, playbooks and a practical launch plan for your team.
Share an observation through a published form
Pay only when you see results
Agree the outcome for your first workflow with our team.
Trusted by leading organizations
“SkillSmith has always been very professional and responsive throughout the entire process and an absolute pleasure to work with.”
Paul HildebrandDirector of HSE/DOT, Jones Power
Audit against a standard and close the findings
How will the owner respond to each finding from the completed audit?
The accountable owner works from checklist and action record. The record makes per finding: action, owner, due, or accepted risk clear to the next person.
WORKED DECISION
Add the action or signed risk decision
| Decision point | Information to use | Responsible next step |
|---|---|---|
| Working material | Checklist and Action record | Open the selected material for this occurrence. |
| Recorded response | per finding: action, owner, due, or accepted risk | Save the response with its work context. |
| Review point | per finding: action, owner, due, or accepted risk | Agree the next action with the person responsible for this decision. |
Connected work across your team
Audit against a standard and close the findings
Bring checklist and action record into the prepared work. Designated specialist, Accountable owner and Team lead each receive the context needed for their part.
Designated specialist
Conduct the audit
Record clause-by-clause conformity, evidence and findings graded.
- clause-by-clause conformity
- evidence
- findings graded
Accountable owner
Review findings and assign corrective actions
Record per finding: action, owner, due, or accepted risk.
- per finding: action, owner, due, or accepted risk
Team lead
Implement a corrective action
When a finding has an assigned action, record action done and evidence.
- action done
- evidence
Designated specialist
Verify effectiveness and close
When an action was implemented, record verified effective / reopened.
- verified effective / reopened
The difference in your team’s day
Fair and explainable treatment
BeforePeople cannot see the method or evidence behind a decision.
With SkillSmithMake methods, responsibilities and decision evidence visible for review.
Connected information and agent support
The materials that make this method usable
Keep the relevant material available at the point it is used. The resource choices below support different parts of the work.
Your work context
Checklist
The audit checklist with clause references and conformity ratings.
Rubric
Grading of findings (major, minor, observation).
Action record
The corrective action record.
We bring the relevant
context into your work
ResourcesPlaybooks
My Tasks
Your next task, ready to act on
- The job context
- Your approved instructions
- A clear response
Available to the right team member
Keep the conversation moving
Take the method into your team's discussion
Use the product sheet to review the roles, materials, workflow and setup choices together.
- The full working method and the focused decision
- Responsibilities and useful materials
- A practical starting plan
PDF · 6 pages
Our delivery approach
Prepare the first useful playbook
Start with the materials and people you already have. We help make the setup choices explicit before your team uses the method.
- 01
Select the working material
Choose checklist and action record from the resources your team uses.
What we prepare togetherThe relevant resources are available for the tasks that use them.
- 02
Agree the responsibilities
Confirm designated specialist, accountable owner and team lead for this method, then choose the people eligible to receive its work.
What we prepare togetherThe method names who contributes, reviews and receives the next work.
- 03
Walk through the selected route
Walk through these conditional steps: “Implement a corrective action”; “Verify effectiveness and close”.
What we prepare togetherYour team sees the response and the resulting next step before extending the method.
Talk with our team
We are here to help
Bring us the work your team wants to improve. We’ll walk through your instructions, responsibilities and review criteria, then show how our platform can support that work.
Bring your work; we help prepare the method
We work with your team to organize the source material, responsibilities and review choices. Start with one useful example, then carry the agreed method into everyday work.
Your materialUse the instructions, forms and references your team already maintains.
Practical preparationConnect the material to the people and responses needed for the method.
A useful walkthroughTry the ordinary route and the point where your team needs a different decision.
Rohit Singh
VP of Strategic Partnerships
Connecting your workflows with the systems and partners you rely on.
Brent Jackson
Director of Customer Success
Helping your team turn procedures into practical learning and task completion.
Your questions
Prepare the method for your team
What stays with the recorded response?
The response for this occurrence retains per finding: action, owner, due, or accepted risk. It belongs to the work being reviewed, rather than replacing a different occurrence's record.
Which materials do we need to bring?
Bring checklist and action record. We use those choices to prepare the working context, then check that each task opens the material it needs.
How do the conditional steps become part of the method?
The conditional route is used when a finding has an assigned action. Select the variant or respond to the recorded condition before treating that step as required.
What is the outcome for the wider workflow?
Audit performed and every finding has an owned action or an accepted risk signed by the owner; the audit is 'performed' while any action remains open, 'closed' when all are verified.