Human judgment at the right point
BeforeA completed entry is mistaken for the responsible person's decision.
With SkillSmithGive the designated specialist the recorded response and agreed criteria for this decision.
Collect a credential and keep it current
Keep credential decisions understandable as documents are renewed
Let the specialist accept or return a credential against its requirement and record the validity dates. Retaining superseded documents gives later reviewers the history behind the current record.
Upload the credential Review and accept
Roles, playbooks and a practical launch plan for your team.
Separate demonstration, observation and qualification decisions
Pay only when you see results
Agree the outcome for your first workflow with our team.
Trusted by leading organizations
“SkillSmith has always been very professional and responsive throughout the entire process and an absolute pleasure to work with.”
Paul HildebrandDirector of HSE/DOT, Jones Power
Collect a credential and keep it current
What makes this credential acceptable for its selected requirement?
The designated specialist works from request form. The record makes accepted / returned and validity dates → credential record clear to the next person.
WORKED DECISION
Preserve the earlier record when accepting a renewal
| Decision point | Information to use | Responsible next step |
|---|---|---|
| Working material | Request form | Open the selected material for this occurrence. |
| Recorded response | accepted / returned and validity dates → credential record | Save the response with its work context. |
| Review point | accepted / returned and validity dates → credential record | Agree the next action with the person responsible for this decision. |
Connected work across your team
Collect a credential and keep it current
Bring request form into the prepared work. Assigned team member and Designated specialist each receive the context needed for their part.
Assigned team member
Upload the credential
Record document, issue date, expiry date and declaration.
- document
- issue date
- expiry date
- declaration
Designated specialist
Review and accept
Record accepted / returned and validity dates → credential record.
- accepted / returned
- validity dates → credential record
The difference in your team’s day
Fair and explainable treatment
BeforePeople cannot see the method or evidence behind a decision.
With SkillSmithMake methods, responsibilities and decision evidence visible for review.
Connected information and agent support
The materials that make this method usable
Keep the relevant material available at the point it is used. The resource choices below support different parts of the work.
Your work context
Request form
The credential request form with file upload and validity dates.
Requirement
Which roles need which credentials, and the renewal window.
Policy
Accepted issuers and equivalences.
We bring the relevant
context into your work
ResourcesPlaybooks
My Tasks
Your next task, ready to act on
- The job context
- Your approved instructions
- A clear response
Available to the right team member
Keep the conversation moving
Take the method into your team's discussion
Use the product sheet to review the roles, materials, workflow and setup choices together.
- The full working method and the focused decision
- Responsibilities and useful materials
- A practical starting plan
PDF · 6 pages
Our delivery approach
Prepare the first useful playbook
Start with the materials and people you already have. We help make the setup choices explicit before your team uses the method.
- 01
Select the working material
Choose request form from the resources your team uses.
What we prepare togetherThe relevant resources are available for the tasks that use them.
- 02
Agree the responsibilities
Confirm assigned team member and designated specialist for this method, then choose the people eligible to receive its work.
What we prepare togetherThe method names who contributes, reviews and receives the next work.
- 03
Walk through the selected route
Choose the task, eligible recipients and deadline, then walk through the actual response fields.
What we prepare togetherYour team sees the response and the resulting next step before extending the method.
Talk with our team
We are here to help
Bring us the work your team wants to improve. We’ll walk through your instructions, responsibilities and review criteria, then show how our platform can support that work.
Bring your work; we help prepare the method
We work with your team to organize the source material, responsibilities and review choices. Start with one useful example, then carry the agreed method into everyday work.
Your materialUse the instructions, forms and references your team already maintains.
Practical preparationConnect the material to the people and responses needed for the method.
A useful walkthroughTry the ordinary route and the point where your team needs a different decision.
Rohit Singh
VP of Strategic Partnerships
Connecting your workflows with the systems and partners you rely on.
Brent Jackson
Director of Customer Success
Helping your team turn procedures into practical learning and task completion.
Your questions
Prepare the method for your team
What stays with the recorded response?
The response for this occurrence retains accepted / returned and validity dates → credential record. It belongs to the work being reviewed, rather than replacing a different occurrence's record.
Which materials do we need to bring?
Bring request form. We use those choices to prepare the working context, then check that each task opens the material it needs.
How do people receive the prepared work?
Select the prepared task and the relevant recipients when assigning work. Making a playbook available to a group and giving a person a task are separate setup choices.
What is the outcome for the wider workflow?
A current accepted credential is on file; superseded records are kept.