Support for unfamiliar situations
BeforeThe person has to leave the work to find its instructions or help.
With SkillSmithOpen the selected resources with the task, and keep a question attached when help is needed.
Assess an area's risks and decide treatment
Help risk owners judge the exposure that remains after treatment
Record the residual score and the accountable owner's acceptance after treatment. A focused review makes the remaining exposure explicit and gives the owner a clear basis for their decision.
Identify and score the risks Decide treatment per risk Implement a treatment (when triggered) Confirm the residual risk (when triggered)
Roles, playbooks and a practical launch plan for your team.
Share an observation through a published form
Pay only when you see results
Agree the outcome for your first workflow with our team.
Trusted by leading organizations
“SkillSmith has always been very professional and responsive throughout the entire process and an absolute pleasure to work with.”
Paul HildebrandDirector of HSE/DOT, Jones Power
Assess an area's risks and decide treatment
Does the implemented treatment support the owner's residual-risk decision?
The accountable owner works from assessment and register. The record makes residual score and accepted clear to the next person.
WORKED DECISION
Record the residual-risk acceptance decision
| Decision point | Information to use | Responsible next step |
|---|---|---|
| Working material | Assessment and Register | Open the selected material for this occurrence. |
| Recorded response | residual score and accepted | Save the response with its work context. |
| Review point | a treatment was implemented | Agree the next action with the person responsible for this decision. |
Connected work across your team
Assess an area's risks and decide treatment
Bring assessment and register into the prepared work. Team lead, Accountable owner and Designated specialist each receive the context needed for their part.
Team lead
Identify and score the risks
Record risks, likelihood × severity, existing controls and score.
- risks
- likelihood × severity
- existing controls
- score
Accountable owner
Decide treatment per risk
Record accept / treat / transfer, treatment owner and due.
- accept / treat / transfer
- treatment owner
- due
Designated specialist
Implement a treatment
When a risk is marked treat, record treatment done and evidence.
- treatment done
- evidence
Accountable owner
Confirm the residual risk
When a treatment was implemented, record residual score and accepted.
- residual score
- accepted
The difference in your team’s day
Traceable decisions and changes
BeforeThe current status hides which response or version came before it.
With SkillSmithKeep residual score and accepted with the work, with recorded history available for later review.
Connected information and agent support
The materials that make this method usable
Keep the relevant material available at the point it is used. The resource choices below support different parts of the work.
Your work context
Assessment
The scoring form with the site's likelihood × severity matrix.
Register
The area's risk register the assessment writes into.
Guidance
The risk matrix and appetite statement.
We bring the relevant
context into your work
ResourcesPlaybooks
My Tasks
Your next task, ready to act on
- The job context
- Your approved instructions
- A clear response
Available to the right team member
Keep the conversation moving
Take the method into your team's discussion
Use the product sheet to review the roles, materials, workflow and setup choices together.
- The full working method and the focused decision
- Responsibilities and useful materials
- A practical starting plan
PDF · 6 pages
Our delivery approach
Prepare the first useful playbook
Start with the materials and people you already have. We help make the setup choices explicit before your team uses the method.
- 01
Select the working material
Choose assessment and register from the resources your team uses.
What we prepare togetherThe relevant resources are available for the tasks that use them.
- 02
Agree the responsibilities
Confirm team lead, accountable owner and designated specialist for this method, then choose the people eligible to receive its work.
What we prepare togetherThe method names who contributes, reviews and receives the next work.
- 03
Walk through the selected route
Walk through these conditional steps: “Implement a treatment”; “Confirm the residual risk”.
What we prepare togetherYour team sees the response and the resulting next step before extending the method.
Talk with our team
We are here to help
Bring us the work your team wants to improve. We’ll walk through your instructions, responsibilities and review criteria, then show how our platform can support that work.
Bring your work; we help prepare the method
We work with your team to organize the source material, responsibilities and review choices. Start with one useful example, then carry the agreed method into everyday work.
Your materialUse the instructions, forms and references your team already maintains.
Practical preparationConnect the material to the people and responses needed for the method.
A useful walkthroughTry the ordinary route and the point where your team needs a different decision.
Rohit Singh
VP of Strategic Partnerships
Connecting your workflows with the systems and partners you rely on.
Brent Jackson
Director of Customer Success
Helping your team turn procedures into practical learning and task completion.
Your questions
Prepare the method for your team
What stays with the recorded response?
The response for this occurrence retains residual score and accepted. It belongs to the work being reviewed, rather than replacing a different occurrence's record.
Which materials do we need to bring?
Bring assessment and register. We use those choices to prepare the working context, then check that each task opens the material it needs.
How do the conditional steps become part of the method?
The conditional route is used when a risk is marked treat. Select the variant or respond to the recorded condition before treating that step as required.
What is the outcome for the wider workflow?
Register updated with a decision for every risk; treatments implemented and residual risk accepted.