Clear ownership and handoffs
BeforeThe next person receives an action without the preceding result.
With SkillSmithKeep the preceding result attached when the next responsible person receives work.
Run an emergency drill and act on what it shows
Use drill findings to give the next exercise a clear focus
Let the specialist evaluate the observations, open corrective cases and set the next drill date. Owned actions carry the findings into preparation for the next exercise.
Run the drill and record it Confirm participation (when selected) Evaluate and assign corrective actions
Roles, playbooks and a practical launch plan for your team.
Choose prepared work and its recipient — incident-response example
Pay only when you see results
Agree the outcome for your first workflow with our team.
Trusted by leading organizations
“SkillSmith has always been very professional and responsive throughout the entire process and an absolute pleasure to work with.”
Paul HildebrandDirector of HSE/DOT, Jones Power
Run an emergency drill and act on what it shows
Which drill findings need corrective actions and a later check?
The designated specialist works from scenario and drill record. The record makes evaluation and corrective actions (cases opened) clear to the next person.
WORKED DECISION
Assign the corrective work and plan the next drill
| Decision point | Information to use | Responsible next step |
|---|---|---|
| Working material | Scenario and Drill record | Open the selected material for this occurrence. |
| Recorded response | evaluation, corrective actions (cases opened) and next drill date | Save the response with its work context. |
| Review point | corrective actions (cases opened) and next drill date | Agree the next action with the person responsible for this decision. |
Connected work across your team
Run an emergency drill and act on what it shows
Bring scenario and drill record into the prepared work. Team lead, Assigned team member and Designated specialist each receive the context needed for their part.
Team lead
Run the drill and record it
Record scenario, start/all-clear times, muster count, issues and photos.
- scenario
- start/all-clear times
- muster count
- issues
- photos
Assigned team member
Confirm participation
When the individual confirmation variant is selected, record member, drill and timestamp.
- member
- drill
- timestamp
Designated specialist
Evaluate and assign corrective actions
Record evaluation, corrective actions (cases opened) and next drill date.
- evaluation
- corrective actions (cases opened)
- next drill date
The difference in your team’s day
Fewer repeated choices and inputs
BeforeKnown case details are requested again at the next handoff.
With SkillSmithCarry known context forward and show the decisions needed for this task.
Connected information and agent support
The materials that make this method usable
Keep the relevant material available at the point it is used. The resource choices below support different parts of the work.
Your work context
Scenario
The scenario playbook to exercise (evacuation, spill, severe weather, medical).
Drill record
Timed drill checklist with issues and photos.
Confirmation
Optional per-person participation confirmation; binding it turns the 'individual confirmation' variant on.
We bring the relevant
context into your work
ResourcesPlaybooks
My Tasks
Your next task, ready to act on
- The job context
- Your approved instructions
- A clear response
Available to the right team member
Keep the conversation moving
Take the method into your team's discussion
Use the product sheet to review the roles, materials, workflow and setup choices together.
- The full working method and the focused decision
- Responsibilities and useful materials
- A practical starting plan
PDF · 6 pages
Our delivery approach
Prepare the first useful playbook
Start with the materials and people you already have. We help make the setup choices explicit before your team uses the method.
- 01
Select the working material
Choose scenario and drill record from the resources your team uses.
What we prepare togetherThe relevant resources are available for the tasks that use them.
- 02
Agree the responsibilities
Confirm team lead, assigned team member and designated specialist for this method, then choose the people eligible to receive its work.
What we prepare togetherThe method names who contributes, reviews and receives the next work.
- 03
Walk through the selected route
Walk through these conditional steps: “Confirm participation”.
What we prepare togetherYour team sees the response and the resulting next step before extending the method.
Talk with our team
We are here to help
Bring us the work your team wants to improve. We’ll walk through your instructions, responsibilities and review criteria, then show how our platform can support that work.
Bring your work; we help prepare the method
We work with your team to organize the source material, responsibilities and review choices. Start with one useful example, then carry the agreed method into everyday work.
Your materialUse the instructions, forms and references your team already maintains.
Practical preparationConnect the material to the people and responses needed for the method.
A useful walkthroughTry the ordinary route and the point where your team needs a different decision.
Rohit Singh
VP of Strategic Partnerships
Connecting your workflows with the systems and partners you rely on.
Brent Jackson
Director of Customer Success
Helping your team turn procedures into practical learning and task completion.
Your questions
Prepare the method for your team
What stays with the recorded response?
The response for this occurrence retains evaluation, corrective actions (cases opened) and next drill date. It belongs to the work being reviewed, rather than replacing a different occurrence's record.
Which materials do we need to bring?
Bring scenario and drill record. We use those choices to prepare the working context, then check that each task opens the material it needs.
How do the conditional steps become part of the method?
The conditional route is used when the individual confirmation variant is selected. Select the variant or respond to the recorded condition before treating that step as required.
What is the outcome for the wider workflow?
Drill evaluated; corrective actions exist as cases; next drill scheduled.